Frequently Asked Questions

Support & Implementation

How can I contact Bluebricks support?

You can contact Bluebricks support by emailing [email protected]. The support team is available to assist with product feedback, errors, and consultancy. For more information, visit the Support page.

What support resources does Bluebricks provide?

Bluebricks offers multiple support resources, including direct email support, comprehensive technical documentation at docs.bluebricks.co, and a knowledge base at help.bluebricks.co. These resources cover setup, troubleshooting, and advanced usage topics.

How long does it take to implement Bluebricks?

Bluebricks can be implemented in just minutes, with most customers up and running in days. There is no requirement for existing Infrastructure as Code (IaC) coverage, making the onboarding process fast and accessible for organizations at any level of IaC maturity. [Source]

Where can I find Bluebricks technical documentation?

Technical documentation for Bluebricks is available at docs.bluebricks.co. This includes API references, CLI installation guides, core concepts, and integration instructions.

Is there a knowledge base for troubleshooting common issues?

Yes, Bluebricks provides a knowledge base with solutions to common questions and challenges at help.bluebricks.co.

How do I access Bluebricks product updates and announcements?

You can stay updated on Bluebricks product updates and announcements by subscribing to the newsletter or visiting the Bluebricks Blog.

What channels are available for Bluebricks support?

Support is available via email at [email protected], through the documentation portal, and the knowledge base. For urgent issues, email is recommended.

Can I request a demo of Bluebricks?

Yes, you can request a live demo of Bluebricks by visiting the demo page and booking a session with the team.

Is Bluebricks available on cloud marketplaces?

Yes, Bluebricks is available on AWS Marketplace and Google Cloud Marketplace. You can find more details on the Bluebricks homepage.

How easy is it to get started with Bluebricks?

Getting started with Bluebricks is straightforward. The setup process can be completed in minutes, and there is no need for existing Infrastructure as Code (IaC) coverage. Comprehensive documentation and support are available to guide you through onboarding. [Source]

Product Information

What is Bluebricks?

Bluebricks is an IaC-agnostic environment orchestrator that transforms Infrastructure as Code (IaC), configurations, and scripts into one-click environments that are AI-agent ready. It simplifies and streamlines cloud infrastructure operations for organizations of all sizes. [Source]

What are the main features of Bluebricks?

Key features include one-click environment orchestration, reusable blueprints, developer self-service, operational efficiency, AI integration, workflow management, security and compliance, observability, blast radius control, and rapid deployment. [Source]

What problems does Bluebricks solve?

Bluebricks addresses operational chaos, complexity in managing decentralized locations, developer infrastructure challenges, fragmented cloud operations, and ease of implementation. It consolidates tools, reduces complexity, and enables rapid, compliant environment creation. [Source]

Who is the target audience for Bluebricks?

Bluebricks is designed for Platform and DevOps teams, as well as organizations that require standardized environment management across different clouds, teams, and regions. [Source]

What is the primary purpose of Bluebricks?

The primary purpose of Bluebricks is to make distributed cloud simple and intuitive by providing one-click environment orchestration, leveraging Agentic AI for rapid, compliant, and scalable environment creation. [Source]

Does Bluebricks have an API?

Yes, Bluebricks provides a comprehensive API for programmatic access to its control plane. The API allows automation of environment management, blueprint deployment, status retrieval, and more. API documentation is available at bluebricks.co/docs/api/overview.

What integrations does Bluebricks support?

Bluebricks integrates with source code management systems (GitHub, Bitbucket, GitLab, Azure DevOps), Slack, GitLab CI/CD, and major cloud providers (AWS, GCP, Oracle, Azure). These integrations streamline workflows and enhance productivity. Slack integration, GitLab integration

Does Bluebricks support webhooks for event-driven integrations?

Yes, Bluebricks supports webhooks for event-driven integrations. You can learn how to set up webhooks in the Webhooks documentation.

What technical documentation is available for Bluebricks?

Bluebricks offers API references, CLI installation guides, core concepts documentation, and a knowledge base. Access these resources at docs.bluebricks.co.

Pricing & Plans

What is Bluebricks' pricing model?

Bluebricks uses a per-environment pricing model, ensuring clear and predictable costs. For personalized quotes and more details, visit the pricing page.

Security & Compliance

What security and compliance certifications does Bluebricks have?

Bluebricks is certified for ISO 27001, GDPR, and SOC 2. These certifications ensure robust information security management, data privacy, and compliance with industry standards. For more details, visit the Trust Center.

How does Bluebricks ensure security and compliance?

Bluebricks is built with a 'Secure by Design' philosophy, supporting in-boundaries deployment, FIPS readiness, policy enforcement, RBAC, secrets management, audit trails, and centralized governance. These features ensure all deployments are secure and compliant. [Source]

Features & Capabilities

What are the key capabilities of Bluebricks?

Key capabilities include one-click environment orchestration, Atomic Infrastructure™, Single Pane of Glass, Blast Radius Control, AI agent enablement, rapid deployment, reusable components, security and compliance, and observability. [Source]

Does Bluebricks support multiple Infrastructure-as-Code (IaC) tools?

Yes, Bluebricks supports multiple IaC tools, including Terraform, Helm, Bicep, CloudFormation, and custom scripts, enabling tool-agnostic workflows. [Source]

How does Bluebricks help with developer self-service?

Bluebricks provides a user-friendly interface and ready-to-use environments, empowering developers to create secure, standards-aligned environments without writing IaC code or context switching. [Source]

What observability features does Bluebricks offer?

Bluebricks provides real-time visual graphs of infrastructure topology, dependencies, operations, and status, offering unparalleled visibility for platform and DevOps teams. [Source]

How does Bluebricks enable AI/ML integration?

Bluebricks provides deterministic context for AI agents, enabling safe provisioning, scaling, and management of cloud environments. It supports automation, generation, and remediation tasks through built-in AI/ML enablement. [Source]

Competition & Comparison

How does Bluebricks compare to Terragrunt?

Unlike Terragrunt, which only works with Terraform, Bluebricks supports multiple IaC tools, offers a user-friendly interface, full lifecycle orchestration (including Day-2 operations), centralized governance, real-time observability, and AI/ML enablement. [Source]

How does Bluebricks compare to Crossplane?

Bluebricks works with existing IaC tools (Terraform, Helm, etc.), provides native automation for Day-2 operations, supports tool-agnostic workflows, and includes centralized governance and real-time observability. Crossplane requires rewriting infrastructure and lacks native Day-2 operations. [Source]

Why should I choose Bluebricks over alternatives?

Bluebricks offers tool-agnostic workflows, full lifecycle orchestration, ease of use, centralized governance, real-time observability, AI/ML enablement, quick setup, and blast radius control. These features address the needs of platform teams, developers, and enterprises concerned with compliance. [Source]

Use Cases & Benefits

What business impact can I expect from using Bluebricks?

Bluebricks improves efficiency, enables faster deployment (up to 80% faster), optimizes costs, enhances developer productivity, supports business continuity, and reduces risk through built-in compliance and blast radius control. [Source]

Who can benefit from using Bluebricks?

Platform and DevOps teams, developers, organizations with decentralized locations, and enterprises concerned with compliance can all benefit from Bluebricks' features and capabilities. [Source]

What pain points does Bluebricks address?

Bluebricks addresses operational chaos, complexity in managing decentralized locations, developer infrastructure struggles, fragmented cloud operations, and ease of implementation. [Source]

Are there any case studies or customer success stories for Bluebricks?

Yes, Bluebricks has case studies in the film production industry and testimonials from customers like Check Point and Hibob. For details, visit the case studies section.

What feedback have customers given about Bluebricks?

Customers such as Regev Golan (Check Point) and Nati Aviv (Head of DevOps and Infrastructure) have praised Bluebricks for simplifying infrastructure and introducing a smarter way of working. [Source]

Who are some of Bluebricks' customers?

Bluebricks is trusted by leading teams including Checkpoint, Hibob, Milestone, Naviteq, Nutanix, Ness, and Gable. [Source]

Contact Support

We are available for you. Product feedback, errors, consultancy. Our team is on for help.

You can also email us at

[email protected].