Frequently Asked Questions

Privacy & Data Protection

What types of personal data does Bluebricks collect and why?

Bluebricks collects personal data such as contact details, usage data, and information provided during interactions with the website, marketing events, or customer support. This data is used to provide services, improve user experience, comply with legal obligations, and for security and fraud prevention. For more details, see the Privacy Policy (Last updated: July 17, 2024).

How does Bluebricks protect my personal data?

Bluebricks implements technical, organizational, and security measures to protect your personal data. While no system can guarantee absolute security, Bluebricks uses industry best practices and encourages users to protect their own credentials. For more information, refer to the Privacy Policy.

How long does Bluebricks retain my personal data?

Bluebricks retains personal data only as long as necessary for the purposes it was collected, or as required by law. Data may be kept longer for legal, regulatory, or dispute resolution reasons. Bluebricks has an internal data retention policy to avoid retaining data indefinitely.

How does Bluebricks share my personal data?

Bluebricks may share personal data with affiliated companies, third-party service providers (such as cloud hosting, analytics, and CRM providers), and regulatory authorities as required by law. Data may also be shared in the event of a business transfer or with your consent. For a list of current recipients, contact [email protected].

Where is my personal data stored and is it transferred internationally?

Personal data is stored with providers such as AWS and CGP. When transferred outside the EU/EEA, Bluebricks uses Adequacy Decisions or Standard Contractual Clauses to ensure protection equivalent to GDPR standards. Transfers may occur to affiliates or service providers worldwide.

What rights do I have regarding my personal data with Bluebricks?

You have rights to access, rectify, delete, restrict, or object to processing of your personal data, as well as data portability and withdrawal of consent (where applicable). To exercise your rights, contact [email protected]. Bluebricks will respond in accordance with applicable law.

How can I delete my Bluebricks account or unsubscribe from marketing emails?

To delete your account, email [email protected]. To unsubscribe from marketing emails, send an email with the subject "BLOCK" to [email protected] or use the unsubscribe link in marketing emails. Requests are processed within a reasonable time.

Does Bluebricks offer services to children?

No, Bluebricks does not offer products or services to children under 18 and does not knowingly collect their personal data. If you believe data has been collected from a child, contact [email protected] for removal.

How does Bluebricks use cookies and analytics tools?

Bluebricks uses cookies and analytics tools like Google Analytics to improve services and user experience. Cookies can be managed via browser settings. For more information, see the Privacy Policy.

How does Bluebricks handle California privacy rights?

California residents can request information about Bluebricks' disclosure of personal data to third parties for direct marketing by emailing [email protected]. Bluebricks does not respond to browser 'Do Not Track' signals but may allow third-party analytics tools to collect data across sites.

Security & Compliance

What security and compliance certifications does Bluebricks have?

Bluebricks is certified for ISO 27001, GDPR, and SOC 2, ensuring robust information security management, data privacy for EU citizens, and controls for security, availability, processing integrity, confidentiality, and privacy. For more, visit the Trust Center.

How does Bluebricks ensure compliance with data protection regulations?

Bluebricks enforces policies, manages roles, integrates with security tools, and maintains audit trails to ensure compliance with standards like ISO 27001, GDPR, and SOC 2. Centralized governance and built-in guardrails help maintain compliance across deployments. See Trust Center for details.

What security features does Bluebricks provide?

Bluebricks supports in-boundaries deployment, is FIPS-ready, and offers centralized management of roles, permissions, secrets, and environment ownership. These features ensure robust data protection and compliance with federal and industry standards.

Features & Capabilities

What is Bluebricks and what does it do?

Bluebricks is an IaC-agnostic environment orchestrator that transforms Infrastructure as Code (IaC), configurations, and scripts into one-click, AI-agent ready environments. It simplifies and streamlines cloud infrastructure operations, enabling rapid, consistent, and secure environment creation. Learn more.

What are the key features of Bluebricks?

Key features include one-click environment orchestration, reusable blueprints, developer self-service, operational efficiency, AI integration, workflow management, security and compliance, observability, blast radius control, and rapid deployment (up to 80% faster than traditional methods). Source.

What integrations does Bluebricks support?

Bluebricks integrates with source code management systems (GitHub, Bitbucket, GitLab, Azure DevOps), Slack, major cloud providers (AWS, GCP, Oracle, Azure), and supports running CLI commands in CI/CD pipelines. See Slack integration and GitLab integration for details.

Does Bluebricks offer an API?

Yes, Bluebricks provides a comprehensive API for programmatic access to its control plane, enabling automation and integration into workflows. API documentation is available at API Overview.

Where can I find technical documentation for Bluebricks?

Technical documentation is available at docs.bluebricks.co, including API references, CLI installation guides, core concepts, and a knowledge base for common questions.

Pricing & Plans

What is Bluebricks' pricing model?

Bluebricks is licensed on a per-environment basis, providing clear and predictable pricing. For a personalized quote, visit the pricing page.

Use Cases & Benefits

What problems does Bluebricks solve?

Bluebricks addresses operational chaos, complexity in managing decentralized locations, developer infrastructure challenges, fragmented cloud operations, and ease of implementation. It consolidates tools, automates workflows, and enables rapid, compliant environment creation. Source.

Who can benefit from using Bluebricks?

Platform and DevOps teams, developers, organizations with decentralized locations, and enterprises concerned with compliance benefit from Bluebricks. It simplifies workflows, empowers developer self-service, and ensures compliance. Source.

What business impact can customers expect from Bluebricks?

Customers can expect improved efficiency, faster deployment (up to 80% faster), cost optimization, enhanced developer productivity, business continuity, scalability, flexibility, and risk reduction. Source.

How quickly can Bluebricks be implemented?

Bluebricks can be set up in minutes, with customers typically up and running in days. No existing Infrastructure as Code (IaC) coverage is required, making onboarding fast and accessible. Source.

Competition & Comparison

How does Bluebricks compare to Terragrunt?

Unlike Terragrunt, which only works with Terraform, Bluebricks supports multiple IaC tools, offers a user-friendly interface, full lifecycle orchestration (including Day-2 operations), centralized governance, real-time observability, and AI/ML enablement. Source.

How does Bluebricks compare to Crossplane?

Crossplane requires teams to rewrite infrastructure into a new IaC language and lacks native Day-2 operations and tool-agnostic workflows. Bluebricks works with existing IaC tools, provides native automation for Day-2 operations, centralized governance, and a real-time observability graph. Source.

Why should a customer choose Bluebricks over alternatives?

Bluebricks offers tool-agnostic workflows, full lifecycle orchestration, ease of use, centralized governance, real-time observability, AI/ML enablement, quick setup, and blast radius control—features not found together in competitors like Terragrunt or Crossplane. Source.

Customer Proof & Success Stories

Who are some of Bluebricks' customers?

Bluebricks is trusted by leading teams such as Checkpoint, Hibob, Milestone, Naviteq, Nutanix, Ness, and Gable. Source.

What feedback have customers given about Bluebricks' ease of use?

Customers like Regev Golan (Senior Director of Engineering at Check Point) say, “Infrastructure made simple — Bluebricks turned our cloud pipelines from complex to effortless.” Nati Aviv (Head of DevOps and Infrastructure) adds, “Bluebricks changes the game. It brings a new model and a smarter way of working that stands above the rest.” Source.

Are there any case studies available for Bluebricks?

Yes, Bluebricks has case studies in the film production industry. For details, visit the case studies section.

Support & Implementation

What support resources are available for Bluebricks users?

Support is available via email ([email protected]), technical documentation (docs.bluebricks.co), and a knowledge base (help.bluebricks.co).

How can I contact Bluebricks for privacy or data protection concerns?

For privacy or data protection concerns, contact [email protected] or [email protected]. Bluebricks will address your request in accordance with applicable law.

Does Bluebricks interact with third-party services?

Yes, Bluebricks enables interaction with third-party websites, applications, and services. Users are encouraged to review the privacy policies of third-party services, as Bluebricks is not responsible for their practices.

How does Bluebricks use log files?

Bluebricks uses log files to analyze trends, administer the website, track user movement, and gather demographic information. This helps improve the website and services.

Bluebricks Privacy Policy

Last updated: July 17, 2024

This privacy policy (“Privacy Policy”) governs how we, Bluebricks Ltd. (“Porterr”, “Bluebricks”, “we”, “our” or “us”) use, collect, disclose, and store Personal Data we collect or receive from or about you (“you”) such as in the following use cases:

Please read this Privacy Policy carefully, so you can understand our practices and your rights in relation to personal data. “Personal Data” or “Personal Information” means any information that can be used, alone or together with other data, to uniquely identify any living human being and any information deemed as Personally Identifiable Information by privacy laws. Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions. For example, the legal basis in the table below is only relevant to GDPR-protected individuals.

Table of contents:

This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement significant changes to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.

1.WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED

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Finally, please note that some of the abovementioned Personal Data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your Personal Data and further use it for internal and external purposes, including, without limitation, to improve the services and for research purposes. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).

2. HOW WE PROTECT AND RETAIN YOUR INFORMATION

2.1 Security. We have implemented appropriate technical, organizational and security measures designed to protect your Personal Data. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.

2.2 Retention of your Personal Data. Until we no longer need the information and proactively delete it, or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. Please note that in some circumstances we may store your Personal Data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings. We have an internal data retention policy to ensure that we do not retain your Personal Data perpetually.

3. HOW WE SHARE YOUR PERSONAL DATA

We may share your Personal Data as follows:

3.1. We may also share information with our affiliated companies about you.

3.2. We may use third party service providers to process your information for the purposes outlined above, including, without limitation:

3.3. With cloud service providers for hosting purposes;

3.4. With websites and web content creation platforms in order to help us manage our Website;

3.5. With email providers, marketing, CRM, other similar tool providers; and

3.6. With analytic companies, in order to help us understand and analyze information we collect in accordance with this policy.

3.7. To the extent necessary, with regulators, courts, banks or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order, as well as for internal compliance procedures and to protect the safety, security, and integrity of Bluebricks, our services, customers, employees, property, and the public..

3.8. If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your information to such third party (whether actual or potential) in connection with the foregoing events (including, without limitation, our current or potential investors). In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your information in connection with the foregoing events.

3.9. Where you have otherwise provided your consent to us for sharing or transferring your information.

If you want to receive the list of the current recipients of your Personal Data, please make your request by contacting us to [email protected].

4. ADDITIONAL INFORMATION REGARDING TRANSFERS OF PERSONAL DATA

4.1. Storage: We store the Personal Data with the following storing companies: AWS, CGP.

4.2. External transfers: Where we transfer your Personal Data outside of EU/EEA (for example to third parties who provide us with services), we will generally obtain contractual commitments from them to protect your Personal Data. When Bluebricks engages in such transfers of personal information, it relies on i) Adequacy Decisions as adopted by European Commission on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR) (for example, when we access from Israel), or ii) Standard Contractual Clauses issued by the European Commission. Bluebricks also continually monitors the circumstances surrounding such transfers in order to ensure that these maintain, in practice, a level of protection that is essentially equivalent to the one guaranteed by the GDPR.

4.3. In order to run our business and provide our Website and services to you, we transfer Personal Data to certain countries around the world, including to our affiliates and service providers, many of whom are located outside of your jurisdiction. Therefore, your Personal Data may be processed in countries with privacy laws that are different from privacy laws in your country. Whenever we make such transfers, we will use commercially reasonable efforts to implement an appropriate level of protection to your Personal Data by implementing at least one of the following safeguards:

4.3.1. making sure the destination country has been deemed to provide an adequate level of protection for Personal Data; and/or

4.3.2. by executing implement data onward transfer instruments such as data processing and protection agreements.

5. YOUR PRIVACY RIGHTS. HOW TO DELETE YOUR ACCOUNT

5.1. The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by specific laws):

5.1.1. You have the right to withdraw consent to the processing, where consent is the basis of processing.

5.1.2. You have the right to access the personal information that we hold and request further details about how we process it, under certain conditions.

5.1.3. You have the right to demand rectification of inaccurate personal information about you. We will promptly correct any information found to be incorrect.

5.1.4. You have the right to object to unlawful data processing under certain conditions.

5.1.5. You have the right to request the deletion or your Personal Data (your “right to be forgotten”) under certain conditions.

5.1.6. You have the right to demand that we restrict the processing of your personal information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, the processing is no longer necessary, or if you believe your personal information is inaccurate.

5.1.7. You have the right to data portability of personal information concerning you that you provided us in a structured, commonly used, and machine-readable format, subject to certain conditions.

5.1.8. The personal information we collect is not used for automated decision-making and profiling, except for automated processes in the context of marketing. As stated above, you can opt out of direct marketing by Titan by contacting Titan directly or by following the instructions through the unsubscribe options in our email messages.

5.2. You can exercise your rights by contacting us at [email protected]. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we need further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than requested, we will address your request to the maximum extent possible, all in accordance with applicable law.

5.3. Marketing emails – opt-out: You may choose not to receive marketing email of this type by sending a single email with the subject "BLOCK" to [email protected]. Please note that the email must come from the email account you wish to block OR if you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails, and we will process your request within a reasonable time after receipt.

5.4. Deleting your account: Should you ever decide to delete your account, you may do so by emailing [email protected]. If you terminate your account, any association between your account and Personal Data we store will no longer be accessible through your account. However, given the nature of sharing on certain services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.

6. USE BY CHILDREN

We do not offer our products or services for use by children and, therefore, we do not knowingly collect Personal Data from, and/or about children under the age of eighteen (18). If you are under the age of eighteen (18), do not provide any Personal Data to us without involvement of a parent or a guardian. For the purposes of the GDPR, we do not intend to offer information society services directly to children. In the event that we become aware that you provide Personal Data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at [email protected].

7. INTERACTION WITH THIRD PARTY PRODUCTS

We enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.

8. LOG FILES

We use log files. We use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.

9. COOKIES AND ANALYTIC TOOLS

10. SPECIFIC PROVISIONS APPLICABLE UNDER CALIFORNIA PRIVACY LAW

10.1. California Privacy Rights:

California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected]. Please note that we are only required to respond to one request per customer each year.

10.2. Our California Do Not Track Notice (Shine the Light):

We do not currently respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party web sites or online services. We may allow third parties, such as companies that provide us with analytics tools, to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Website.

11. CONTACT US

If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at [email protected].